Customer Care

Frequently Asked Questions

• What is the Central Depository System (CDS)?

• How do I open a CDS account?

• How are shares certificates deposited in my CDS account?

• What is the minimum number of shares I can buy through KenyaShares?

• What is your commission for buying or selling shares on my behalf?

• How do I fund my account?

• What is capital gain/loss?

• Is there tax on capital gains?

• Sale of shares- How soon do I realize the proceeds?

• Are the securities bought on the very day the order is placed?

• How soon can I sell shares after they have been bought?

• How do I confirm that trades have been completed?

• How do I recover my password?

• Printable Forms

Sale of shares- How soon do I realize the proceeds?

Settlement Period is currently at 5 working days. You get paid after this period.

Next: Are the securities bought on the very day the order is placed?